|Address||3336 Airport Road, Building M, Berlin Vermont|
|Building Name||CVMC - Medical Office Building M|
|Job Category||Clinical Specialties|
|Department||Community Health Team|
|Schedule|| Part Time|
|Job Recruiter||Naomi Kpesse|
|Application Link||Apply Now|
The Health Support Specialist position is a Patient Centered Medical Home staff position that is accountable and responsible for contributing to the coordination of non-clinical care and services of selected patient populations, promoting effective utilization and monitoring of health care resources, and assisting the multidisciplinary Health Team to achieve desired clinical, financial, and resource outcomes. Under the direction of the Medical Home Supervisor and practice clinicians, and with assistance from the Health Coordinator position, the individual will work with patients to set goals and establish action plans to promote wellness and help individuals realize their part in maintaining their health. This position will maintain absolute confidentiality of all patients’ records, medical treatment and diagnosis and abide with all policies and procedures of CVMC.
Knowledge of available resources at Central Vermont Medical Center and in the surrounding community to assist with program implementation and sustainability. Excellent interpersonal, communication and writing skills are essential with the ability to relate and motivate effectively with a diverse group of patients and clinical staff. This position requires advanced knowledge being used in creative and imaginative ways to create a strong sense of commitment to healthy living lifestyles and self management. Demonstrates computer competency including all Microsoft Office applications.
To be successful, Health Support Specialists must have well-developed emotional and social competencies in the suggested following areas:
Conscientiousness – organized and always meets deadlines / commitments
Innovation – open to new ideas, approaches, and information
Achievement Driven – constantly strives to improve standards of excellence
Initiative – pursues goals beyond what’s required or expected
Optimism – persistent despite obstacles and expects success, not failure
Understanding – senses others feelings / perspectives, takes interest in them
Service Orientation – anticipates, recognizes and meets needs
Communication – deals with issues, listens and seeks mutual understanding
Conflict Management – diplomatic, tactful and able to calm tense situations
Collaboration and Cooperation – shares plans, information and resources
LPN, BSW, or Bachelor’s level degree in a related health care field required. Experience with patient assessment, motivational interviewing techniques, healthy living, and therapeutic lifestyle change required.
Health Coordinator I: 3 years of experience in a health care clinical setting required, preferable in primary care. Electronic medical record experience preferred.
Licensed Practical Nurse, or BSW degree, or Bachelors in Healthcare related field
Health Coordinator II: RN currently licensed in the state of Vermont, Registered Dietitian with active status on the Commission of Dietetic Registration, Social Worker Masters prepared with Vermont licensed or ability to obtain license, or Masters prepared in health related field with experience. 3 years of health care experience in field including experience with assessment, motivational interviewing techniques, healthy living, therapeutic lifestyle change and counseling. Electronic medical record experience preferred.