Patient Services Specialist

Job Description

Onsite parking!

External candidates are eligible for a one-time signing bonus of $4,000 (prorated for part time roles). The bonus will be paid out as a $1,000 gross pay adjustment in the first pay check following the completion of a successful 90-day orientation; the second installment of $3,000 will be paid upon completion of one year (2,080 hours/prorated for part time) of service in the department hired into. Amounts reflect gross pay, prior to applicable tax withholdings and deductions required by law.  

Please note that current University of Vermont Health Network employees are excluded from eligibility for this bonus. Additional terms and conditions apply.  

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable.  The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.   

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required.  Experience in a clinical and/or administrative setting preferred.